Privacy Policy

At Apna House Design (established in 2022), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, use our digital tools, or engage our architectural and construction services.

This policy is designed to comply with applicable data protection laws in India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We only collect information that is necessary to provide you with our services. This includes:

A. Information You Provide Directly

• Contact Information: Your name, email address, and phone number when you fill out contact forms or book a consultation.
• Project Details: Information regarding your property, plot size, budget, and design preferences submitted through our Cost Estimator or Vastu Checker tools.
• Communications: Records of emails, messages, or consultation notes when you communicate with our team.

B. Information Collected Automatically

• Device and Usage Data: Your IP address, browser type, operating system, and pages visited on our website. This helps us understand how users interact with our platform (powered by Next.js).
• Location Data: Approximate location based on your IP address, or precise location if you interact with integrated Google Maps features for site analysis.

2. How We Use Your Information

We use your data strictly for legitimate business purposes:

• Service Delivery: To generate accurate cost estimates, Vastu reports, and architectural proposals based on your inputs.
• Communication: To respond to your inquiries, schedule consultations, and provide project updates via phone or email.
• Platform Improvement: To analyze website traffic and tool usage to improve our digital experience and fix technical issues.
• Security: To protect our platform against spam, fraud, and unauthorized access.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to ensure our website functions correctly and to analyze performance.

• Essential Cookies: Necessary for core website functionality, such as storing your Cost Estimator progress temporarily (using Redis).
• Analytics Cookies: We may use tools like Google Analytics to measure website traffic. You can manage your cookie preferences through our cookie consent banner.

4. Third-Party Services and Data Sharing

We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers necessary to operate our business:

• Infrastructure Providers: Our database and secure file storage are hosted using PostgreSQL and Supabase.
• Google reCAPTCHA: We use reCAPTCHA to prevent spam on our forms. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
• Google Maps: Used for location services and site visualization. Governed by Google's Privacy Policy.
• Legal Compliance: We may disclose information if required by law, court order, or government request in India.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

• Inquiry Data: Retained for up to 2 years for follow-up purposes.
• Project Data: Retained indefinitely as part of our architectural archives and for your future reference, unless you request deletion.
• Temporary Tool Data: Data entered into the Cost Estimator without submitting a lead is cleared automatically when your session ends.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and secure database hosting. However, no internet transmission is 100% secure. We encourage you to avoid sharing sensitive financial information through standard website contact forms.

7. Your User Rights

Under applicable Indian laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
• Withdraw Consent: Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details below.

8. Children's Privacy

Our services are intended for adults (18 years and older) seeking architectural or construction services. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it immediately.

9. External Links

Our website or blog may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of these third-party websites.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our technology stack, business practices, or legal requirements. The updated version will be indicated by a revised "Effective Date" at the top of this page.